There was an error downloading your file dropbox

See how Dropbox makes syncing files easy. Wait a few minutes and check back. There are a lot of reasons why syncing could be temporarily delayed. For example, your device could be struggling to connect to internet or your files may be very large.

Wait a few minutes and then check back. Check your internet connection. Reopen the Dropbox app or refresh dropbox. To restart, resync, or force sync Dropbox, close and reopen quit and relaunch the Dropbox app or refresh reload dropbox. Close other applications that are open on your device. If Dropbox files are open in another application, they might not sync. You might see an error message indicating that your file is in use. Make sure your Dropbox app is up to date.

Check if the Dropbox app is up to date on your device:. Follow our filename recommendations. Certain special characters in filenames may not be compatible with certain devices. Remove any special characters in your filenames and check this article for more recommendations. Restart your computer or phone.

Check your account on dropbox. Give the Dropbox desktop app full permissions in all of your firewall, security application, and antivirus software preferences and make sure the system extension for Smart Sync is installed. The steps will vary depending on your operating system and applications. If the Dropbox desktop app is on an external hard drive, check your connection.

If you have your Dropbox folder on an external hard drive, make sure the external hard drive is connected and recognized by your computer. I can see a download option now.. Add a comment. Active Oldest Votes. But the download link for downloading files, is black and in the bottom right.

Improve this answer. Haim Haim 1. Sign up or log in Sign up using Google. Sign up using Facebook. Sign up using Email and Password. Post as a guest Name.

Email Required, but never shown. The Overflow Blog. Who owns this outage? Building intelligent escalation chains for modern SRE. Podcast Who is building clouds for the independent developer?

Featured on Meta. Now live: A fully responsive profile. Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today. I'm looking at my version history for a file and I can't download it? I can restore it, but I can't download it? Go to Solution. For anyone else who runs into this issue. Trying doing this from you're home network vs work network.

If you have a similar or new question, you can ask here ]. View solution in original post. Hey jschlade - did you get the chance to work on Rich's suggestions - is this persistent on other browsers as well? Walter Community Moderator Dropbox dropbox.

Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! I have lots of saved versions of this file. Randomly I'll pick a version. Restore does. I tried Firefox and it doesn't even give me an error. At least Chrome gives me an error. This just doesn't work! Is this just me and my version histroy for this file?